For the past few months, many people have been asking about how to reset their ezviz cloud account. This question arises because many customers face issues when trying to add a device to the ezviz application and receive a notification that the device has already been added by someone else. It can also be due to forgetting the password for their ezviz account. This often happens when customers want to transfer their ezviz account from one device (smartphone/PC/laptop) to another. Since the device has already been added by someone else, and the original account holder has forgotten their password or email, they need to perform a cloud reset. Here are the steps to perform a cloud reset. :
1. Photo of the serial number on the DVR/NVR/IP Camera machine or on the box.
2. Send the photo HERE if the old account is still active. Include the brand and type of device.
3. Send the photo HERE if the old account is no longer active. Include the brand and type of device.
4. If the reset process can be carried out, we will immediately inform you.
That's how to reset Ezviz cloud CCTV. Hopefully can help. If you have questions about the material above, please leave your message in the comments or contact us directly
HERE. Thank You
